Shipping/Return Policy
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Does www.ShopBaite.com restock sold-out items unless specified?
www.ShopBaite.com does not restock sold-out items. We apologize for any inconvenience. -
Will I receive a refund in the rare event that my order was lost, damaged, or stolen?
www.ShopBaite.com is not responsible for lost, stolen, or damaged packages. Reshipments and/or refunds will be made upon our discretion after a claim is made with the direct carrier (e.g., USPS/UPS). -
What do I do in the event that my order was returned to sender?
In the event that your package was “verified by carrier” and returned back to sender/carrier (e.g., USPS/UPS), www.ShopBaite.com will contact you within 7–10 business days to follow up. -
Why can I find no tracking for my order?
www.ShopBaite.com tracking updates may take 24–48 hours for your order to update due to carrier scanning delays.
Important Information
- Return Policy: For the safety of all customers, carrier drivers, and employees, all sales are final.
- Order Cancellations: Once your order has been processed and shipped, it cannot be canceled. If there are critical errors in your order, please contact us.
Legal
If any fraudulent activity, theft, or false chargebacks occur, www.ShopBaite.com will open a legal court case by local state, file with the district, and prosecute to the fullest extent of the law.
You agree to use www.ShopBaite.com for lawful purposes only and in compliance with these terms and applicable laws or regulations. Any unauthorized use or access to the website may result in legal action.
All content on the website, including but not limited to text, images, logos, and designs, is the intellectual property of www.ShopBaite.com. You may not use, reproduce, or modify any content without prior consent from www.ShopBaite.com. Any unauthorized use of www.ShopBaite.com text, images, logos, designs, and/or intellectual property may result in legal action.
Damaged or Defective Products
At www.ShopBaite.com, we are committed to ensuring the satisfaction of our customers. In the rare event that you received a damaged or defective product, we offer replacements only to address any issues.
Eligibility for Replacement:
- Damaged or Defective Product: If your product is damaged during shipping or has a manufacturing defect, you are eligible for a replacement.
Reporting Damaged or Defective Products:
- Timely Reporting: Please report any damage or defect within 3 days of receiving the product.
- Proof of Purchase: You must provide proof of purchase, such as an order number or receipt, when reporting the issue.
Replacement Process:
- Contacting Customer Support: To initiate the replacement process, please contact our customer support team via email: info@ShopBaite.com. Provide them with details about the issue, including photographs if necessary.
- Verification and Evaluation: Our team will verify the information and may request additional details or evidence to confirm the issue.
- Replacement Authorization: Once the issue is confirmed, we will authorize a replacement for the damaged or defective product.
- We will provide you with instructions on how to return the item.
- Product Availability: We will check the availability of the replacement item. If the exact product is not available, we will offer a suitable alternative. The replacement will ship as quickly as possible.
Please Note: Our replacement-only policy is specific to damaged or defective products. It does not cover product returns for other reasons, such as customer dissatisfaction with the product.
If you have any further questions or require clarification regarding our replacement-only policy, please feel free to contact our customer support team for assistance before you place your order.